Shipping & Return Policy
Shipping Policy
Free Shipping from 90€
Belgium Shipping €6,40 • EU Shipping €9,95
- Packages are generally dispatched within 2 days after receipt of payment.
- Shipping fees include handling and packing fees.
- Goods are under the responsibility of the seller until actual delivery to the buyer.
- Delivery must be made within 30 days, otherwise customer may withdraw and the payment will be fully refunded on the account through which initial payment was made.
- We advise you to check your shipping address when order summary. In case of error on the shipping address, the shipping cost for a new shipment will be borne by the customer.
- Deliveries are made only in countries from European Community. Any request made outside EUROPE needs special contact request.
- Times indicated are approximate.
- REWILDOUTFIT.COM reserves the right to split orders at no extra charge, and can not be held responsible for any consequences of late delivery. In case of unusual delay, an email will be sent and you will be contacted by telephone.
- In no event REWILDOUTFIT.COM not be held responsible for any delay in delivery of the order.
- We disclaim any responsibility for delays due to strikes, natural disasters …
- You must indicate on the delivery and form of handwritten reserves accompanied by your signature any anomaly concerning the delivery (damage …). This verification is considered done when the purchaser or a person authorized by it, signed the delivery.
Return & Refund Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.